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ARM

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Back-office operations are the unsung heroes of financial institutions. While they might not be in the limelight, their efficiency and...

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In the high-stakes world of business, akin to a fiercely competitive Super Bowl game, achieving peak performance is not just...

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In today’s dynamic business environment, companies are increasingly looking towards Customer Experience Business Process Outsourcing (CXBPO), Accounts Receivable Management (ARM),...

Group 12

In the ever-evolving world of healthcare, one of the most critical aspects that healthcare providers must navigate is contract negotiations...

Group 12

In today’s fast-paced world, utilities play a critical role in our daily lives. Electricity, water, gas, and other essential services...

Group 12

Introduction In the ever-evolving landscape of business, staying competitive and achieving excellence demands a continuous commitment to growth and learning....

Group 12

The auto finance industry, a crucial component of the automotive sector, is navigating an era of unprecedented change. To remain...

Group 12

Introduction In the complex world of healthcare, health insurance companies play a pivotal role in ensuring individuals and families have...

Group 12

In an age when the sum of human knowledge is accessible at our fingertips, is it possible that the “forgetting...

Group 12

Award-Winning Training Ecosystem TSI’s world-class Training Programs have been recognized by Training Magazine as among the Top 10 Global Training...

Group 12

TSI’s Talent Development leaders recognize the need to go beyond diversity, equity, and inclusion (DEI) to focus on fostering a...

Group 12

LET TSI & CONVERGENT HELP YOU MANAGE THE EBBS AND FLOWS OF CONSUMER PAYMENTS Slow and non-paying accounts have been...

Group 12

In the high-stakes world of business, akin to a fiercely competitive Super Bowl game, achieving peak performance is not just...

Group 12

In today’s dynamic business environment, companies are increasingly looking towards Customer Experience Business Process Outsourcing (CXBPO), Accounts Receivable Management (ARM),...

Group 12

Introduction In the complex world of healthcare, health insurance companies play a pivotal role in ensuring individuals and families have...

Group 12

Did you know the current labor shortages show that businesses nearly everywhere in the United States are desperate for workers?...

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Digital communication channels are being successfully incorporated into collections service strategy to improve recovery and the customer experience. Though the...

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With the continual spread of COVID-19 surpassing 2 million cases and rising in 21 states, state and local governments are...

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There is no question that your business needs a communications center to interact with your customers. But what should it...

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As we start the fourth quarter of the year, we find ourselves reflecting on how debt collection for government agencies...

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The vast majority of customers have no problem paying what they owe you and doing so on time. But poor...

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What we know about the products and services we use is due to branding. Branding is the connection between the...

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Educational institutions have many financial considerations that help them educate students. Finances are a major part of going to college...

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Healthcare finance has always been complex, and it has only become more so in recent years. However, throughout all the...

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In the ever-evolving world of healthcare, one of the most critical aspects that healthcare providers must navigate is contract negotiations...

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Accounts receivables are arguably one of the key areas of concern for any financial institution. More often than not, financial...

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Whether you’re operating a Montessori school for preschool-age children or a major university that educates the brightest young minds, you need cash...

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Companies may sometimes become accustomed to thinking of bad debt as a cost of doing business. After all, every accounting...

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As we start the fourth quarter of the year, we find ourselves reflecting on how debt collection for government agencies...

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When unpaid accounts interrupt your cash flow, you have two options: Collect the debts yourself or hire a collection agency....

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Self-service technology options are changing debt collections. Technology has dramatically changed debt collections – along with every other industry sector....

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“Streamlined” is an adjective most people wouldn’t normally associate with debt collection. B2C or B2B debt collection can be fraught...

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Customer loyalty is largely based on customer experience. In fact, customer experience is becoming an increasingly important factor in customer...

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Small and mid-sized businesses usually pride themselves on delivering personalized service to customers. People generally enjoy interacting with businesses that...

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Healthcare continues to be a controversial topic. Between health insurance, co-pays, and flex cards, the benefits can become confusing for...

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When someone fails to pay a debt, different explanations may follow. You might have heard every excuse in the book,...

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There is no question that your business needs a communications center to interact with your customers. But what should it...

Group 12

As we start the fourth quarter of the year, we find ourselves reflecting on how debt collection for government agencies...

Group 12

Customer loyalty is largely based on customer experience. In fact, customer experience is becoming an increasingly important factor in customer...

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When it comes to debt collection, one of the most important things is to continue the positive relationship you already...

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Debt collection should enhance, not harm your brand image. The days of debt collection run amok are over. Certainly, federal...

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Under value-based reimbursement, patient satisfaction scores impact account receivables. In 2018, keeping a patient happy with the service your healthcare...

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Over 250,000 student loans go to debt collection every quarter. The Urban Institute points out the numbers, which are staggering: 250,000...

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Many people feel as if they are subject to bill collector harassment. While in some cases that may be true,...

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The future is here for debt collection technology. Is technology a good or a bad thing? The answer is it...

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Healthcare providers have always been under scrutiny to do more with less. Over the past decade, reimbursement has continued to...

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Financial services firms look to 2019 and technology innovation. As we near the end of 2018, it’s appropriate to take...

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The lending climate has changed for financial institutions. It might feel counterintuitive for a bank to write-off a bad debt....

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The property market will continue to be volatile in 2019. The ups and downs of the real estate market could...

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Hospitals and medical practice providers are facing a brave new world where the realities of high-deductible insurance or no insurance...

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Debt collection agencies must leverage technology to become more successful in improving consumer communications. In the Consumer Financial Protection Bureau’s June...

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For many CFO’s, the answer to the question, “should I stop thinking of collections as time-based?” is simple: yes. If...

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Debt collection is a hot topic in healthcare revenue cycle circles. That’s because hospitals and physicians are facing higher costs,...

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If your debt collection firm isn’t using analytics to predict consumer behavior you’re at risk of falling behind. ~~~ It’s...

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Changes in data analytics are helping businesses make smarter choices for their future. Predictive data analytics in the business world...

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When it comes to collections, data quality matters. Data scrubbing offers an efficient and targeted method of management to help rid...

Group 12

Back-office operations are the unsung heroes of financial institutions. While they might not be in the limelight, their efficiency and...

Group 12

The auto finance industry, a crucial component of the automotive sector, is navigating an era of unprecedented change. To remain...

Group 12

The future is here for debt collection technology. Is technology a good or a bad thing? The answer is it...

Group 12

Next-gen debt collection is here and waiting for you. Even the toughest jobs benefit from having the right tools and...

Group 12

Financial services firms look to 2019 and technology innovation. As we near the end of 2018, it’s appropriate to take...

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Keeping data safe is one way a collection agency can protect the relationship between you and your patient. Federal law...

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For many CFO’s, the answer to the question, “should I stop thinking of collections as time-based?” is simple: yes. If...

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Advances in technology have rapidly shifted the nature of communications with their customers, particularly when it comes to accounts receivables....

Group 12

Introduction In the ever-evolving landscape of business, staying competitive and achieving excellence demands a continuous commitment to growth and learning....

Group 12

In an age when the sum of human knowledge is accessible at our fingertips, is it possible that the “forgetting...

Group 12

Did you know the current labor shortages show that businesses nearly everywhere in the United States are desperate for workers?...

Group 12

In today’s fast-paced world, utilities play a critical role in our daily lives. Electricity, water, gas, and other essential services...

Group 12

Award-Winning Training Ecosystem TSI’s world-class Training Programs have been recognized by Training Magazine as among the Top 10 Global Training...

Group 12

TSI’s Talent Development leaders recognize the need to go beyond diversity, equity, and inclusion (DEI) to focus on fostering a...

Group 12

Back-office operations are the unsung heroes of financial institutions. While they might not be in the limelight, their efficiency and...

Group 12

In the high-stakes world of business, akin to a fiercely competitive Super Bowl game, achieving peak performance is not just...

Group 12

In today’s dynamic business environment, companies are increasingly looking towards Customer Experience Business Process Outsourcing (CXBPO), Accounts Receivable Management (ARM),...

Group 12

In the ever-evolving world of healthcare, one of the most critical aspects that healthcare providers must navigate is contract negotiations...

Group 12

In today’s fast-paced world, utilities play a critical role in our daily lives. Electricity, water, gas, and other essential services...

Group 12

Introduction In the ever-evolving landscape of business, staying competitive and achieving excellence demands a continuous commitment to growth and learning....

Group 12

The auto finance industry, a crucial component of the automotive sector, is navigating an era of unprecedented change. To remain...

Group 12

Introduction In the complex world of healthcare, health insurance companies play a pivotal role in ensuring individuals and families have...

Group 12

In an age when the sum of human knowledge is accessible at our fingertips, is it possible that the “forgetting...

Group 12

Award-Winning Training Ecosystem TSI’s world-class Training Programs have been recognized by Training Magazine as among the Top 10 Global Training...

Group 12

TSI’s Talent Development leaders recognize the need to go beyond diversity, equity, and inclusion (DEI) to focus on fostering a...

Group 12

LET TSI & CONVERGENT HELP YOU MANAGE THE EBBS AND FLOWS OF CONSUMER PAYMENTS Slow and non-paying accounts have been...

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