Built for modern B2B A/R
It's Not Just Collections
B2B non-payment is often operational, not financial. We identify and resolve the specific friction points—like missing POs or invoice errors—that are holding up payment, helping you fix upstream process issues to prevent future delays.
Intelligent, Efficient Omni-Channel Outreach
People are busy. We utilize an omni-channel approach that allows clients to engage with their customers on their terms – ensuring we never harass a client who simply missed an invoice. We prioritize accounts with the highest propensity to pay.
Seamless Extension
We work as a seamless extension of your brand. Whether working directly in your ERP or via our secure portal, our agents represent your company with the same professionalism as your own employees.
Cash Flow Predictability
Businesses hate surprises. Our 24/7 Client Portal provides real-time visibility into every interaction and dollar collected, providing the data you need to forecast cash flow accurately.
Stop chasing talent. Start collecting.
Building and training an internal collections team is expensive, time-consuming, and difficult to scale. Your finance team should be focused on strategic growth, not chasing talent and invoices.
Eliminate Overhead
No recruiting costs, no training downtime, no benefits overhead.
Scale Instantly
Handle seasonal spikes or supply chain disruptions without hiring temp staff.
Focus Your Team
Free up your internal staff to manage current accounts while we resolve the past-due ledger.
Proven Results for B2B Enterprises
“TSI recovered our past-due revenue without costing us a single client relationship.” — CFO, Logistics Partner
Case
Global manufacturer
+77% liquidation in first 90 days
Digital outreach + dispute workflows
Case
SaaS provider
38% faster cycle time
Self-service portal + promise-to-pay
Case
National distributor
~10% lower cost-to-collect
Automation + agent-assist
The Process: A Recovery Strategy Tailored to Your Business
- Portfolio Analysis — We ingest your AR ledger and score accounts based on age, balance, and propensity to pay.
- Tactful Engagement — Our seasoned B2B agents begin outreach using a “Customer Service First” approach to resolve disputes and secure payment.
- Recovery & Reconciliation — It’s your money. Funds are remitted directly to you, and data flows back to your ERP to clear the books.
Specialized Recovery for Complex Sectors
We understand that every industry is different - a missed payment in logistics looks different than one in SaaS. Our workflows are tailored to your industry’s unique challenges leading to delays in repayment.
Manufacturing & Distribution
The Pain Point: Buyers often use minor discrepancies—like a damaged carton or a “short shipment”—as an excuse to hold up payment on the entire invoice.
The TSI Advantage: We don’t just demand payment; we validate the debt. Our agents are trained to isolate disputed line items so the undisputed balance can be paid immediately, keeping your cash flow moving while we resolve the rest.
Logistics & Transportation
The Pain Point: Cash flow is often choked by missing paperwork (Bills of Lading, PODs) or third-party broker delays. Margins are too thin to wait 90 days.
The TSI Advantage: We integrate document retrieval into our outreach. We proactively attach the necessary PODs to our demand notices, removing the administrative friction that brokers use to delay payment.
SaaS & Technology
The Pain Point: “Involuntary Churn.” A failed credit card or a missed renewal invoice shouldn’t mean losing a subscriber forever.
The TSI Advantage: We act as a “Customer Success” extension. Our communications are designed to update billing information and restore access to the service, turning a “bad debt” back into Monthly Recurring Revenue (MRR).
Staffing Services
The Pain Point: The “Payroll Gap.” You have to pay your workforce weekly, but your clients pay Net-45 or Net-60. One late client can jeopardize your own payroll.
The TSI Advantage: We accelerate the cycle. By engaging early with your client’s AP department to verify timesheets and approval codes before the due date, we prevent the administrative kickbacks that cause delays.
Commercial Construction
The Pain Point: “Paid-when-Paid” clauses and the complex timeline of lien rights.
The TSI Advantage: We speak the language of contractors. We understand how to navigate pay-apps, retainage, and lien waivers to secure your position without blowing up the project relationship.
Technology & integrations
Workflow orchestration
Seamless intake, SOP-driven processing, clean dispositions back to ERP/AR.
Digital experiences
Email/SMS/portal with consent and preference management.
Data & reporting
Portfolio-to-account drill-downs, cohort analysis, exportable audit evidence.
Ready to improve B2B recoveries while maintaining brand integrity?
We’ll review your aging, identify the fastest path to cash, and stand up a tailored plan.
