Consumer Support

Contact Us

We’re here to help.

Get in touch

If you’ve received a letter or phone call from us, or you have a question or comment, we’re here to help. On this page you can send us a message, make a payment, and learn about your rights.

877 865 7686

Monday through Friday
8:00 am to 5:00 pm EST

Calls to and from TSI may be monitored or recorded. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector.

Received a call or letter?

You can pay your account online swiftly and safely. Take the next step by logging into TSI’s self-service payment portal. First time users: you’ll need the registration code provided in the letter you received.

What You Need to Know

Federal and state laws prohibit certain methods of debt collection, and require that we treat you fairly. Click below to learn more about your rights by reviewing our Know Your Rights page.

Have a Complaint?

If you have a complaint about the way in which TSI is collecting this debt, please call our Consumer Hotline or submit a written complaint.

Consumer Hotline: 866 545 9191

Monday through Friday
8:00 am to 5:00 pm EST

Question, comment or inquiry

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