The Leading Tech-Enabled Revenue Recovery Solutions Provider.
Powered by digital collections and AI, proprietary analytics, and the leading compliance management system in revenue recovery—so you recover more, faster.
Why Choose TSI?
The leader in digital / omni-channel & AI collections
Managed Receivables
Trusted by Fortune 100 companies across diverse
industries
Global Employees
Across US, Canada, Guatemala, India, and Philippines
Attribute Data Sets
Fuel our analytics and right-party contact strategies
What we do
TSI provides key, technology-enabled and AI-driven solutions for revenue recovery (ARM), healthcare revenue cycle management (RCM), loan servicing, and BPO solutions.
Solutions at a glance
TSI provides key, technology-enabled and AI-driven solutions for revenue recovery, healthcare RCM, loan servicing, and BPO.
Accounts Receivable Management
1st and 3rd party collections; demand communications; legal recovery; recovery management software; portfolio management.
Healthcare RCM
Extended business office (EBO); insurance claims services; patient pay bad debt recovery.
Loan Servicing (via UAS)
UAS Connect SaaS platform; first-party loan servicing; UAS-branded loan servicing.
Proprietary platforms & tech
Market-leading digital collections and omnichannel technology deliver stronger liquidation results.
CollectX Analytics
dynamic scoring that filters placements and prioritizes accounts daily to boost liquidation.
MENSA AI
an “AI orchestration layer” that picks the best outreach channel (digital or agent-assisted).
Ripple AI
real-time agent guidance, quality checks, and auto wrap-notes to speed compliant resolutions.
PULSE / SAGA AI
claims automation and denial-appeals AI that finds root cause, drafts appeals, and accelerates resolution with less manual effort.
DebtNext (dPlat)
SaaS recovery management platform for workflow, analytics, reporting, and compliance—connecting creditors with third-party providers.
Healthcare CollectX
advanced analytics & scoring for healthcare providers that targets outreach smarter to increase liquidation for providers.
UAS Connect
cloud-based loan-servicing UI giving lenders clean, loan-level visibility and client-first service.
The TSI Difference
why clients choose TSI
- Market-leading digital / AI collections and omnichannel technology drive higher liquidations and deeper inventory penetration.
- Proprietary AI, analytics, & algorithms (CollectX & MENSA AI) dynamically score and prioritize accounts to generate higher liquidation rates.
- Ripple AI assists agents with real-time conversation guidance, quality assurance and standardized wrap notes, enhancing productivity, compliance, and consumer satisfaction.
- DebtNext (dPlat) gives credit originators a single digital platform for vendor management, analytics, oversight, debt sales, and more—further strengthening TSI’s data moat and compliance posture.
- Healthcare CollectX and PULSE / SAGA AI accelerate claims denials resolution and unlock scale for healthcare providers.
Proof of scale
TSI operates across ARM, Healthcare RCM, Loan Servicing and BPO
With diverse clients and long-tenured relationships, we are the largest scaled ARM platform in the United States and Canada.
Compliance & Cybersecurity Leadership
TSI maintains an industry-leading compliance management system (CMS) and NIST Cybersecurity Framework 2.0-aligned program, including third-party certifications (HITRUST, FISMA, NIST, SOC 2 Type II, RCI).
Diversity of Industries Served
Financial services, healthcare providers and payors, government, telecom, property management, utilities, and more—compliance-sensitive sectors that require scale, automation, and expert oversight.
Explore our solution suite
Accounts Receivable Management
Demand Communications, First- & Third-Party Revenue Recovery, Legal Recovery
Learn More
DebtNext (dPlat)
Revenue Recovery Management Software
Learn More
From the teams we support
What clients say about working with TSI
Real feedback from organizations that rely on TSI for measurable recovery outcomes—without compromising the customer experience.
Whether you’re managing high-volume receivables, improving early-out performance, or tightening vendor oversight, clients choose TSI for outcomes they can track and a partnership that’s built to operate in regulated environments.
- Healthcare Revenue Cycle Management
What I appreciate most is that TSI treats denials, early-out, and bad debt as one connected continuum rather than three separate problems. That integrated view eliminated the handoff gaps where we were losing revenue, and gave our executive team a single partner accountable for the full patient-pay lifecycle.
System VP of Revenue Cycle Operations
Multi-State Health System
- Healthcare Revenue Cycle Management
We brought TSI in specifically for denial management, and their AI-powered classification and appeal generation capabilities were a game-changer. Our overturn rates improved dramatically, and the speed of appeals means we’re no longer losing revenue to missed filing deadlines. The ROI was evident almost immediately.
Director of Patient Financial Services
Major Northwestern Hospital System
- Healthcare Revenue Cycle Management
TSI handles our Extended Business Office and bad debt recovery with a patient-first approach that aligns with our mission. Since the partnership began, self-pay collections are up, patient complaints about billing are down, and we’ve identified significantly more charity-eligible patients before they ever reach collections. That matters to us
Chief Financial Officer
Regional Academic Medical Center
- Healthcare Revenue Cycle Management
We were drowning in a denial backlog that stretched back months, and our team was burning out trying to work appeals before timely filing deadlines expired. TSI deployed their PULSE platform alongside a dedicated denial team and cleared the backlog faster than we thought possible. Our net revenue improved meaningfully within two quarters.
VP of Revenue Cycle
12-Hospital Health System, Midwest
- Accounts Receivable Management
What sets TSI apart is they don’t just collect — they help us understand why accounts are going delinquent in the first place. Their analytics surfaced patterns in our billing process that were driving preventable charge-offs. That upstream insight alone justified the partnership.
SVP of Collections Strategy
Major Regional Bank
- Accounts Receivable Management
Our previous agencies treated B2B collections like consumer debt with bigger balances. TSI understood that commercial recovery requires a fundamentally different approach — navigating disputes, deduction management, and PO issues without damaging the customer relationships we depend on. They recovered millions we had essentially written off.
Director of Accounts Receivable
Fortune 500 Manufacturing Company
- Accounts Receivable Management
TSI brought a level of compliance sophistication we hadn’t seen from other ARM providers. Their approach to digital-first outreach actually improved our consumer satisfaction scores while increasing recoveries. In a regulatory environment where every interaction is scrutinized, that combination is rare and valuable.
Chief Compliance Officer
National Auto Finance Company
- Accounts Receivable Management
We consolidated from six collection agencies down to TSI as our primary partner, and the results spoke for themselves. Recovery rates improved measurably in the first year, complaints dropped significantly, and we finally have a single dashboard showing performance across our entire delinquent portfolio. They operate like an extension of our team, not a vendor we have to manage.
VP of Credit Operations
Top-10 U.S. Credit Card Issuer
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Industry-Specific Solutions
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Portfolio Scoring & ROI Projection
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