At TSI, we deliver AI-powered receivables management, customer engagement, and loan servicing solutions for organizations across a diverse range of industries. Whether you’re navigating complex healthcare regulations or managing high-volume consumer portfolios, we tailor our strategies to your specific market, risk profile, and customer base — ensuring smarter recoveries, better outcomes, and stronger relationships.
We don’t just work in your industry — we speak your language, understand your compliance challenges, and deliver measurable results.
Some Industries We Serve
Healthcare
Smarter Revenue Cycles. Compassionate Patient Engagement.
TSI helps providers, health systems, and RCM partners recover more while protecting patient trust and HIPAA compliance. Our AI-driven workflows enhance reimbursement, reduce denials, and improve self-pay collections.
Key Solutions:
- Full Revenue Cycle Management (RCM)
- Patient Payment Plans & Self-Pay Outreach
- Insurance Follow-Up & Denial Resolution
- Extended Business Office (EBO) Services
- SAGA AI Platform + HIPAA-Compliant Infrastructure
Financial Services
Precision Recovery. Regulatory Rigor. Omnichannel Engagement.
We support banks, credit unions, fintechs, and consumer lenders with compliant, tech-enabled ARM and loan servicing. TSI manages over $20B in receivables across financial portfolios.
Expertise includes:
- Credit Card & Personal Loan Collections
- Delinquency Management & Risk Scoring
- Loan Servicing via CONNECT Platform
- Regulatory Compliance (FDCPA, FCRA, GLBA, UDAAP)
- Customer-Centric Collection Strategies
Government & Education
Accountability. Transparency. Public Trust.
TSI partners with public agencies, higher ed institutions, and transportation authorities to recover tax, tuition, toll, and public debt — all with full audit readiness and constituent-sensitive workflows.
Capabilities include:
- Student Loan & Tuition Recovery (via UAS & TSI)
- Tax Debt & Municipal Receivables
- Tolling & Violation Enforcement
- Public Sector Legal Collections
- Secure Government-Grade Compliance (FISMA, NIST, ADA)
Utilities & Telecommunications
Reduce Arrears. Improve Retention. Ensure Service Continuity.
We support energy providers, water districts, broadband, and telecom companies with past-due recovery, payment support, and omnichannel CX programs — all while meeting state PSC and utility regulations.
Key services:
- Past-Due Account Management
- Pre-Disconnect Outreach & Payment Plans
- CX Call Center & Back Office Support
- AI-Powered Billing Support & Collections
- Regulatory-Compliant Contact Strategies
Retail & E-Commerce
Frictionless Recovery. Elevated Brand Experience.
TSI helps retail and DTC brands manage chargebacks, subscription renewals, and late-stage collections without damaging the customer experience. We combine AI insights with omnichannel engagement to optimize payment outcomes.
Services include:
- Chargeback Management & Dispute Resolution
- Subscription & Membership Recovery
- Live Chat, SMS & Social Engagement
- Loyalty Program Re-engagement
- Consumer Behavior Analytics & Personalization
Commercial & B2B
Accelerated Cash Flow. Brand-Safe Recovery. Relationship Protection.
TSI’s commercial collections team blends AI-driven prioritization with professional, diplomatic recovery strategies. We help protect your client relationships while recovering unpaid invoices and past-due B2B balances.
What we deliver:
- Early-Stage AR Management & Invoice Follow-Up
- Third-Party Commercial Collections
- Credit Portfolio Analysis & Risk Scoring
- Legal Collections & Dispute Resolution
- Commercial DebtNext Orchestration
Why Leading Organizations Choose TSI
Industry-Specific Expertise
Dedicated teams with deep vertical knowledge and customized workflows
AI-Powered Results
CollectX™, Ripple Agent Assist AI, SAGA / PULSE AI, and MENSA AI platforms drive precision outreach and smarter decisioning
Compliance at the Core
Led by former regulators with certifications across HIPAA, FCRA, FDCPA, SOC 2, ISO 27001, and PCI DSS 4.0
Flexible Global Delivery
Onshore, nearshore, offshore, and hybrid models to match your service and budget needs
Proven Success Across Verticals
$1.5B+ recovered annually · 99.997% contact-to-complaint ratio · $100M+ monthly DebtNext placements
Let’s Elevate Your Receivables Strategy
TSI delivers intelligent, secure, and customer-first solutions that help businesses like yours improve financial performance and customer experience — at scale.
📩 Contact us to learn how we can support your vertical.