TSI at a glance
Accounts Receivable Management
We collect past-due accounts by text, email, phone and letter, with every account scored by CollectX, our own analytics.
DebtNext software
Lenders use DebtNext to place accounts with agencies and law firms, track what each one collects and keep the audit trail.
Healthcare Revenue Cycle Management
We get denied claims paid with PULSE, which finds the reason for a denial and drafts the appeal.
CXBPO
We answer customer calls, emails and chats and run back-office work for companies in regulated industries.
Loan Servicing (UAS)
UAS, a TSI company, services student and personal loans on its own platform, UAS Connect.
One compliance program for every service
Every service runs under one compliance management system and one cybersecurity program.
$64B+ in receivables under management
across 160 million accounts, with about 3.5 million new accounts placed with us each month.
Compliance and cybersecurity
TSI runs one compliance management system and one cybersecurity program, so every client gets the same controls. The cybersecurity program is built on NIST CSF 2.0, and the compliance program covers licensing, training, audits and analytics.
TSI is licensed or registered in every state that requires it and authorized to collect in all 50 states, DC and Puerto Rico.
Who checks the work
A Risk Committee of the Board oversees compliance. Every complaint and dispute gets a root-cause review, and Ripple scores every call.
Our Data Defenders program
Every employee gets regular security training and phishing tests. Behind them: a 24/7 security operations center, endpoint protection, centralized logging, disaster recovery plans, SOC 1 Type II and SOC 2 Type II attestation reports, and a PCI DSS 4.0 Service Provider Level 1 attestation.
Why clients pick TSI
Clients pick TSI for results they can measure, controls that hold up to audits, and one partner for the whole recovery chain, from first-party reminders to legal recovery.
Find the right team for what you're owed
See Accounts Receivable Management, Healthcare Revenue Cycle Management, Loan Servicing, DebtNext and CXBPO, or talk to our team and we’ll point you to the right one.