TSI Hosts a Collections Compliance Webinar
On Wednesday, May 18, TSI tackled the often intimidating subject of compliance in a webinar cohosted by TSI speakers Tracy Spears and Jonathan Thompson. Spears and Thompson covered the current compliance climate from A to Z, discussing what abusive collections practices led to the influx of regulatory changes that define our current regulatory environment, before […]
TSI hosts record-breaking leadership webinar with MGMA
On Tuesday, April 12th, TSI broke a company record with leadership webinar “Coach Them Up or Coach Them OUT!”, presented by TSI speaker and Vice President, Tracy Spears. The webinar was co-hosted by MGMA as part of the Executive Partnership program, and was attended in record-breaking numbers. “Coach Them Up or Coach Them OUT!” is […]
Back Office
The Back Office of your hospital’s Patient Financial Services department might hold the key to your organization’s financial success. While there is general consensus that Revenue Cycle Management begins at Patient Access and continues through final collections, it just may be that the heart and soul of the Revenue Cycle lives in the Back Office. […]
TSI’s Tracy Spears Talks Cash Flow Obstacles with Sandy Simpson of Associated Anesthesiologists Inc.
TSI knows cash flow. On Wednesday, TSI speaker Tracy Spears discussed in a webinar the four most common cash-flow obstacles healthcare organizations face today. Spears was joined by Associated Anesthesiologists Inc. manager and industry veteran, Sandy Simpson. Simpson and Spears discussed different situations in which they have encountered and overcome common cash-flow obstacles such as […]
The End Game: Planning Your End-of-Year
The holidays are almost upon us once again! For most of us, this is a time of year for family and friends, gathering together, and enjoying good food, good company and football! As the summer fades and fall begins, it’s also a good time to begin planning your end-of-year strategy for past-due accounts and the […]
Filling in the Gaps
Since the beginning of the economic downturn several years ago, many companies have been trying to do more with less people as a way to compensate for depressed sales and increased bad debt. Often times, this creates a work flow gap, especially in the accounts receivable department. As staff count decreases, companies quickly reach a […]
Past-Due Customers: Handle with care
Sometimes it happens. It could be a long-time client with whom you have a great relationship or a new customer you hardly know. They miss their due date, they break promises and now they are not even responding. What do you do? In today’s business environment, you don’t want to risk losing any client – […]
What matters most to you in a collection agency?
Credit and collection managers today have a plethora of options when it comes to seeking assistance with aging accounts receivables or consultation on their internal collection processes. But after breaking through the initial clutter of commercial collection agencies at your disposal, how many are left standing that can truly meet your unique needs? To help […]
Strategizing an Internal A/R Policy Change
As a business leader or decision maker, inevitably there will come a time when you will likely review and make changes to your internal A/R policies and procedures. That might mean starting some kind of outsourcing project, changing the age of the accounts when you involve your collection agency, adding new layers of letters and/or […]
Strategizing an Internal A/R Policy Change
As a business leader or decision maker, inevitably there will come a time when you will likely review and make changes to your internal A/R policies and procedures. That might mean starting some kind of outsourcing project, changing the age of the accounts when you involve your collection agency, adding new layers of letters and/or […]
