Consumer Support

Know Your Rights​

Important Information About Your Debt

We are required under state law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under state and federal law.

This is an attempt to collect a debt and any information obtained will be used for that purpose. This is a communication from a debt collector. Calls to and from this company are recorded and may be monitored.

CALIFORNIA RESIDENTS: California license number: 10658-99

COLORADO RESIDENTS: local office address and telephone number: 5500 South Quebec Street, Suite 260 Greenwood Village, CO 80111. Phone: 844-980-2026

CONNECTICUT RESIDENTS: This collection agency is licensed in Connecticut, License Numbers: 1130692, 1130703, 2376133, 1130471, 950422, 1743640, 2090635, 1105880, 1166251, 2375897, 2438629, 2373419, 1130511, 2098077, 2541803, 1130585. 

MARYLAND RESIDENTS: This agency is licensed as NMLS ID # 950422. For more information or to verify license status, visit the NMLS Consumer Access website at

MASSACHUSETTS RESIDENTS: NOTICE OF IMPORTANT RIGHTS. You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.

NEW YORK RESIDENTS: If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: (1) Supplemental Security Income (SSI); (2) Social Security; (3) public assistance (welfare); (4) spousal support, maintenance (alimony), or child support; (5) unemployment benefits; (6) disability benefits; (7) workers’ compensation benefits; (8) public or private pensions; (9) veterans’ benefits; (10) federal student loans, federal student grants, and federal work study funds; and (11) ninety percent of your wages or salary earned in the last sixty days.

Contact Chris Sullivan at TRANSWORLD SYSTEMS INC. at 866-560-0163

This collection agency is licensed by the New York City Department of Consumer and Worker Protection; License # 2012414-DCA, 2012424-DCA, 2108434-DCA, 2012420-DCA, 2012412-DCA, 2070696-DCA, 2100680-DCA, 2012415-DCA, 2012429-DCA, 2108414-DCA, 2012427-DCA, 2012425-DCA, 2012438-DCA, 2108413-DCA, 2012426-DCA, 2098727-DCA, 2112868-DCA, 2110907-DCA

Please contact us to confirm your preferred language for future communications. All communications are in English with the following exception which may vary by creditor: Spanish-speaking agents are available by phone upon request and other telephone translations may be available through Language Line Solutions, a third party service provider. Written communications may be available in Spanish upon request. A translation and description of commonly-used debt collection terms is available in multiple languages at

NEVADA RESIDENTS: Nevada Financial Institutions Division license number CA10087; compliance manager certificate number CM11726.
Medical Accounts; Pursuant to Nevada law, if you pay or agree to pay the debt or any portion of the debt, the payment or agreement to pay: (1) may be construed as an acknowledgement of the debt by you; (2) does not constitute a waiver by you of any applicable statute of limitations set forth in NRS 11.190 that otherwise precludes the collection of the debt. If you do not understand or have questions concerning your legal rights or obligation relating to that debt(s), you should seek legal advice

NORTH CAROLINA RESIDENTS: This agency is licensed by the North Carolina Department of Insurance, Company Numbers: 119506112, 119506110, 519623164, 119506111, 119506125, 119507624, 519517702, 119506121, 119506117, 519623165, 119506123, 519513388, 119506119, 119506128, 519623166, 119506122, 519517707, 521252129, 521256480.

TENNESSEE RESIDENTS: This collection agency is licensed by the Tennessee Collection Service Board of the Department of Commerce and Insurance Permit Number: 1765

WISCONSIN RESIDENTS: This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions,

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