Our engagement began contracted services with TSI in 2018. TSI provides bad debt- collection services for our patient guarantor balances, after they have cycled through our insurance and 1st party billing services. Initial implementation was quick, accurate and exceeded leaderships goals for resolution.
Our relationship with TSI has been very beneficial and productive versus our previous vendor who was assigned these revenue cycle accounts.
TSI’s leadership team and collection staff are responsive and professional and have impacted our revenue cycle in a positive manner.
