There is no question that your business needs a communications center to interact with your customers. But what shoul...
As we start the fourth quarter of the year, we find ourselves reflecting on how debt collection for government agenci...
Customer loyalty is largely based on customer experience. In fact, customer experience is becoming an increasingly im...
When it comes to debt collection, one of the most important things is to continue the positive relationship you alrea...
Debt collection should enhance, not harm your brand image. The days of debt collection run amok are over. Certainly,...
Under value-based reimbursement, patient satisfaction scores impact account receivables. In 2018, keeping a patient ...
Over 250,000 student loans go to debt collection every quarter. The Urban Institute points out the numbers, which ar...
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