Should CFOs Toss Time-Based Collections?

For many CFO’s, the answer to the question, “should I stop thinking of collections as time-based?” is simple: yes. If you and your collection agencies are still considering operating with time-based methodologies, you may be paying excessive fees to collection agencies and internal operations to collect on debtors with a high probability of paying. Conversely, […]

How Debt Collection Affects Revenue Cycle in Healthcare

Debt collection is a hot topic in healthcare revenue cycle circles. That’s because hospitals and physicians are facing higher costs, declining reimbursement, along with high-deductible insurance policies and patients that simply cannot afford to pay. This article looks at how debt collection best practices could improve the revenue cycle in healthcare. What are the issues […]

Top Tech Trends Impacting Debt Collection

If your debt collection firm isn’t using analytics to predict consumer behavior you’re at risk of falling behind. ~~~ It’s no longer surprising that digital technology has disrupted every industry, including debt collection. From new data-driven software to internet security and workflow automation, tomorrow’s debt collection firms will look nothing like the local Mom and […]

Do I Need an Attorney or a Collection Agency?

Your business has a number of delinquent accounts on the books and it is hurting your cash flow. Internal collection efforts have been unsuccessful, and you are looking to enlist some help. But the question is, do you hire a collection agency or a collection attorney for the job? The answer is complicated and depends […]

Outstanding Debt at All-Time High: Is the Answer Outsourced Collections?

Defaults are on the rise — how will that affect your profits? Here’s a number that should get the attention of any CFO: $1.021 trillion. According to The Washington Post, that’s how much debt U.S. consumers are currently carrying. Defaults on these debts are also rising. The Post points out that both the 2008 recession and the Great Depression […]

Handling Medical Bill Collections

If you have previously been sick, it can be incredibly frightening to also have to deal with medical bill collections. Doctors and hospitals rely on being paid in order to continue to function, so it is remarkably important that you compensate them for their service. That being said, there are ways to make it a […]

Leveraging Digital Channels in Today’s Collections Environment

Advances in technology have rapidly shifted the nature of communications with their customers, particularly when it comes to accounts receivables. It has also significantly changed the way consumers think about and handle their money. The ways that you choose to connect with outstanding accounts will have a direct impact on whether or not they decide […]

Finding Debt Assistance

There are times when even the most conscientious consumer may find they need debt assistance. The first thing to understand is that there is no shame in this. Occasionally, people need help finding out what their options are and how to best go about handling any issues that might have cropped up. The world is […]

Which Is More Important – DSO or Predictable Payment?

For many businesses, transactions don’t take place all at one time. When you extend credit to your customers, whether they’re individuals or businesses, you assume a certain risk. Some customers pay their bills like clockwork, while others default. You can approach this problem in one of two ways: proactive or reactive. It’s important to know […]

4 Important Factors in Medical Collections

Medical debt collection can sometimes seem more complicated than collections for other industries. Medical bills can quickly rack up and not everyone who gets sick can cover those bills. Additionally, the law protects medical records and provides for patients’ right to privacy. If you want to improve your medical practice’s cash flow, consider these four […]