LET TSI & CONVERGENT HELP YOU MANAGE THE EBBS AND FLOWS OF CONSUMER PAYMENTS
Slow and non-paying accounts have been noticeably low in recent years due to corporate policies and regulations set during the pandemic, as well as an injection of income from government stimulus payments. With the stimulus and corporate leniency ending, companies are beginning to see a higher percentage of borrowers default and recovery attempts fail. With other factors now also fueling delinquencies including market volatility, rising inflation, and increasing interest rates, now is the time for a proactive approach – an ounce of prevention is worth a pound of cure. While the majority of U.S. consumer are gradually settling back to more normal patterns of spending, payment trajectory is pointing toward higher delinquencies and charge-offs. Looking at the average rates of leading credit card issuers from Q4 2021 and Q1 2022, delinquencies are rising modestly, with more consumers falling behind on their payments and financial institutions starting to charge-off a larger proportion of their receivables.COMBAT WITH EARLY STAGE DELINQUENCY MANAGEMENT
With companies starting to see more charge-off volume and debt than they have experienced in the last couple of years – and many companies feeling the effects of staffing shortages and increased wages – outsourcing can play a pivotal role in combatting these industry trends. By outsourcing your first party, pre-collect receivables to the industry leader in U.S receivables management, you can start to flatten the wave of delinquencies before aging and charge-off. We can reduce the cost of resolving debt, while balancing performance and customer experience.- INDUSTRY EXPERIENCE TSI is the largest ARM company in the U.S., as such, we are a true subject matter expert on the receivables lifecycle.
- PROVEN RESULTS We are a continued, trusted partner, managing EOP programs for many of the nation’s Fortune 100 & 500 companies.
- FLEXIBLE, GLOBAL FOOTPRINT As an experienced right shoring partner, our global footprint allows clients to customize a program best suited to their needs, goals, and budgets.
HOW WILL TSI & CONVERGENT PROTECT YOU?
COMPLIANCE INFRASTRUCTURE A culture of compliance is weaved throughout processes, technology, and training, minimizing legal, regulatory, and reputational risk for clients while protecting consumers.1,000+
DEDICATED FIRST-PARTY COLLECTIONS AGENTS
INDUSTRIES SERVICED: AUTOMOTIVE BANKS & CREDIT UNIONS CREDIT CARD SERVICES FINTECH HOSPITALITY INSURANCE MORTGAGE TELECOMMUNICATIONS UTILITIES
