Handling Attorney Representation (The Right Way)
Scenario: You have a customer who owes you money for a product provided months ago. They have ignored your letters and avoided your phone calls. Finally, you’re able to speak to your contact and she tells you, “Talk to my lawyer, Bill Jones at Jones & Associates!” This is followed by a prompt click and dial […]
The Truth About Receivership
If you have ever dealt with slow or late paying business accounts, you may recall the occasional customer who was in “receivership”. But just what does this term mean? In this edition of A/R Insider, we’re setting the record straight to help you avoid any future uncertainty or confusion when dealing with such cases. A receivership […]
Bankruptcy Basics
You may be aware there are several classifications of bankruptices, but do you know what each type means and what distinguishes them from one another? Having a basic understanding of bankruptcy classifications and their restrictions could play an important role in your collection efforts. Allow us to explain. Voluntary vs. Involuntary For starters, there are two types of bankruptcy: voluntary and involuntary. A voluntary bankruptcy […]
Is Your Collection Agency CCAA Certified?
Does your collection agency promote that they are certified by the Commercial Collection Agency Association (CCAA)? If not, it may be time for you to re-evaluate your relationship with them. That’s because agencies must meet a strict set of guidelines set forth by the CCAA to become certified. In addition, CCAA members are the only group of […]
