Blogs

TSI Blog

Practical insights on ARM, RCM, CX, and more.
Data Analytics
PULSE AI: how TSI’s denial management technology achieves an 86% overturn rate

An 86% denial overturn rate sounds like a marketing number. It isn’t. It’s the output...

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Accounts Receivable Management
The denial management crisis: why 65% of denied claims never get reworked

Here’s a number that should keep hospital CFOs up at night: between 35% and 65%...

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Compliance
Regulation F: What’s Changed and What Collectors Must Know in 2026

Where We Are With Regulation F: The State of Play in 2026 When the CFPB’s...

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Collections
How AI Is Transforming Debt Collection — Without Sacrificing Compliance

The AI Moment in Revenue Recovery Has Arrived — and It’s More Nuanced Than the...

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Compliance
NYC’s SHIELD Rule changes debt collection in September. Here’s what collectors need to know.

New York City just dropped the strictest municipal debt collection regulation in the country. The...

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Accounts Receivable Management
The Complete Guide to Choosing an ARM Partner: What CFOs Need to Know

The CFO’s Dilemma: ARM Partner Selection in a Changed Landscape Choosing an accounts receivable management...

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Accounts Receivable Management
Why Revenue Recovery Needs a Technology-First Approach in 2026

The Landscape Has Changed — Has Your Recovery Strategy?  Something has shifted in accounts receivable management over...

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Data Security
How to Vet a Collections Partner’s Cyber Program

Headlines about vendor breaches are a reminder that when your collections partner is compromised, you...

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Accounts Receivable Management, Training
The Cost of Thinking You’re Covered: Are You Achieving All You Could in Revenue Cycle Management?

In healthcare, maintaining a healthy revenue cycle is critical for operational sustainability and delivering quality...

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Customer Service
Revolutionizing Patient Experience: A Competitive Edge for Healthcare Providers

In today’s healthcare landscape, patient experience is more than a measure of satisfaction—it’s a powerful...

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Accounts Receivable Management
Building Resilience: Preparing Your Revenue Cycle for Industry Shifts

In an ever-changing healthcare landscape, providers face growing uncertainty with new reimbursement models, regulatory changes,...

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