What we do
Best-in-class student loan servicing focused on the private student loan market, built on a configurable, API-enabled platform that handles the unique and complex requirements of student loan servicing (e.g., in-school deferments, grace periods, borrower communications, co-signer workflows, re-enrollment adjustments) with automation across billing, payment reconciliation and delinquency management.
Service models
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SaaS Platform (UAS Connect)
Cloud-based single- or multi-tenant servicing platform lenders use to automate the loan lifecycle; high modularity and full API integration support customization and interoperability.
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1st-Party Loan Servicing (lender-branded)
Traditional third-party servicing delivered in your brand, with omnichannel borrower communications and administrative activities handled by TSI. -
UAS-Branded Loan Servicing (fully outsourced)
A fully outsourced solution under the UAS brand providing lender support, borrower communications, and administrative operations—a turnkey “service-in-a-box.”
Customization options: Brand-focused taxonomy, white-label servicing, and custom portals, statements, and call-center operations.
UAS platform pillars
Federal & Private Student Loans
deeply integrated compliance architecture ensures servicing protocols follow all guidelines
Borrower Engagement
omnichannel toolkit to maximize response and satisfaction (portal, letters, digital, phone)
Complex Ecosystem Support
rigorous, flexible accounting for the complex private student loan ecosystem (including loan sales)
Portfolio Reporting & Analytics
streamlines portfolio management to minimize inefficiencies and reduce operational costs
Why it wins
UAS Connect is highly configurable and compliant, enabling cost-effective servicing at scale, with advantages across both lender experience (custom guidelines/branding, data-rich reporting, full API integration, dedicated client service) and borrower experience (real-time portal, customizable letters, multi-channel digital, IVR/phone with skilled reps). TSI offers a “Fintech-in-a-Box”—a fully integrated first-party servicing platform, unlike competitors who rely on multiple third parties.
How it works
A cloud-based platform and services model that:
