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Our Data Security Approach: Leave No Doubt.

The Goal Is Simple: Peace of Mind

TSI processes more than one million consumer payments every year. To handle these transactions without jeopardizing their confidentiality, we’ve invested in significant resources to obtain the highest levels of data security certifications. Our combination of technology and human resources enables us to safeguard your data and minimize the risk of a breach by providing the most secure environment possible.

Maximum Security

WIth increasing regulatory complexity and an ever-escalating hostile cyber-security landscape, organizations like yours must step up their data security diligence. You cannot risk subpar debt collection management from your inhouse or vendor teams. Here are some of the assurances we can offer:

Information Security Management System (ISMS)

We have adopted the ISO 27001:2013 best practices, providing our clients with exceptional data management and protection of PII (Personally Identifiable Information) and PHI (Protected Health Information).

FISMA & NIST Data Security Controls

We’ve been issued an Authorization to Operate (ATO) by the federal government, due to our compliance with the Federal Information Security Management Act (FISMA) and adoption of National Institute of Standards & Technology (NIST) security controls.

Tier-IV Colocation Data Warehousing

All of your customers’ data is housed in a Tier IV SuperNap data center located in a natural disaster-free zone, providing 100% uptime and redundancy.

ISO 27001

We designed our information security management system based on an ISO 27001 framework. This structure ensures a holistic approach to information security governance, policies, procedures, controls, audits, incident response and operations.

AI-Based Threat Monitoring and Detection 

Our information systems, network and users are monitored by Darktrace–a data security platform that utilizes machine learning to detect any abnormal behaviors.

End-to-End Encryption

Your data is protected by TLS 1.2 & RSA 2048 bit encryption in transit and AES-256 bit encryption for data at rest. 

Tenured Cyber Security Specialists

Your data is in the industry’s safest hands. Our seasoned IT security specialists have backgrounds in data protection, PCI and HIPAA-sensitive data processing, perimeter fencing, vulnerability management and incident response management. We are as prepared and qualified as possible to address data security in a comprehensive, integrated fashion.