WHERE DEBT RECOVERY BECOMES DEBT RECOVERED
Third-Party Collections
We are fair, respectful, honest and law-abiding.
Using our contingency based collections will instill a sense of urgency in your consumer. With leading-edge technology, we have mastered the art of location, built analytics-driven workflows, and layered in a dynamic communications platform to facilitate effective and expedited debt recovery.
Our Approach
We guarantee good faith performance. With revenue and customer satisfaction closely associated with the services provided by a collection agency—professionalism and quality of service are paramount. While increasing revenue and recovery is the fundamental core of our business, we understand the importance of cultivating a positive experience. Our highly-trained staff will work with customers to create a reasonable repayment schedule, and recover your revenue.
How We Succeed
We Are Talent: Our People
Our people are a competitive advantage, our best company asset. Through an award winning program, Talent and Development is designed to provide foundational knowledge and skills in compliance, collection systems, and call handling.
We Are Better: Proprietary Predictive Analytics
We are the leading provider of proprietary collection analytics. CollectX leverages state-of-the-art SAS technology, statistical techniques, and our unique set of collections data to determine propensity to pay, to improve recoveries by focusing resources on accounts that have the highest statistical probability of liquidating.
We Are Armor: Compliance Discipline
With a strong commitment to compliance, data security, infrastructure and processes we protect your brand. Our foundational compliance focus minimizes legal, regulatory, and reputational risk. We have the people and processes in place to deliver a compliant environment.
We Are Flexible: Superior Site Solutions
With nearshore, domestic and Work at Home solutions, we have multiple global options ready to deliver results, along with the ability to scale and grow.
with our third-party collections experts to customize a strategy for your company today.