We are dedicated to enhancing the value we provide to each and every one of our higher education clients. That’s why we create customized strategies that align with their unique goals, objectives and receivables management needs.
We believe in the power of partnership. Working with over a hundred higher education clients, we have developed a comprehensive suite of solutions for educational institutions of all sizes. Our clients include:
We provide an empathetic and ethical approach to help former students solve their financial challenges. With our resolution strategies, borrowers are provided with various payment options to resolve their obligations.
The Direct Lending program facilitated by the Federal Government follows strict regulations. Our processes are built on a compliance framework designed around all applicable guidelines established for our industry. When a borrower defaults on a Federal Loan, we are the resource to get them back into a healthy repayment program.
The revolving funds that comprise the Perkins Program must be replenished to fuel future student funding and to assist in maintaining a low COHORT rate. We are the resource to assist defaulted borrowers in resolving their federal loan debt and return those funds back to your institution.
As resources decrease, it’s a challenge to maintain low cohort default rates with fewer tools available. The additional assistance of a collection agency is key to lower cohort default rates. Our recovery program is specifically aligned with our client’s cohort cure rate goals, while maintaining industry-leading compliance standards.
These loans are critical to students to help bridge the gap between Federal Aid and tuition expenses. Helping your school collect these revolving funds is critical to both you and the student.
From room and board charges, parking tickets, library fines, and all other education related debt – we have the expertise across a variety of account types to help educational institutions recover outstanding receivables. Our customer-centric approach ensures your brand and student relationships are protected.
As a specialist in higher education, it is imperative that we are regulatory experts and maintain strict compliance with student loan regulations, the guidelines established by the Federal Trade Commission (FTC), and all consumer financial protection regulations mandated by the Consumer Financial Protection Bureau (CFPB). In addition to the FDCPA, we comply with all applicable statutory provisions of or applicable to Title IV of the Higher Education Act of 1965, as amended and as set forth in 34 CFR §668.25 and 34 CFR §674, the Electronic Fund Transfer Act (EFTA), Equal Credit Opportunity Act (ECOA), Unfair Deceptive or Abusive Acts or Practices (UDAAP), Telephone Consumer Protection Act (TCPA), Service Members Civil Relief Act (SCRA), Family Educational Rights and Privacy Act (FERPA), Fair Credit Reporting Act (FCRA), Gramm-Leach Bliley Act (GLBA), State Laws, Statute of Limitations, etc. TSI understands these laws and maintains strict compliance with all Federal, State and local regulations.
years of student loan collections experience
spanning all 50 US states and territories
educational institutions served
Our reps are standing by to answer any questions and discuss your education debt collection needs.